Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Phone number (for SMS verification and notifications)
• Email address (for account recovery and communications)
• Name (optional, for personalised experience)
• Payment information (processed securely by Stripe)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Send you availability alerts and booking notifications
• Process payments and manage your subscription
• Respond to your comments and questions
• Send you marketing communications (with your consent)

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (e.g., Stripe for payments, Supabase for authentication)
• Law enforcement when required by law
• Other parties with your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information. Your payment details are handled by Stripe and are never stored on our servers. We use industry-standard encryption for data transmission and storage.

5. Your Rights

Under GDPR and UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at privacy@primetable.ai.